Canceling account

If you want to cancel your DeerLab account you may do so by emailing help@deerlab.com. If that's the case we're really sorry to see you go! If there's anything we can do to change your mind please let us know.

Please note that all your properties, trail camereas, photos, tags and associated weather data will be deleted from our system due the cost for us to use these resources. Please make sure you do not want to continue before confirming your cancelation.

After you cancel your credit card will be removed from our billing system.

Can we ask you a favor?

If there was something you did not like about our service, or something you would have liked to see, please let us know as your feedback is extremely important to us. If you can take a couple of minutes please email our co-founder, Jon Livingston, at jon@deerlab.com.

View All Account Related Questions

Other helpful resources include our Video Tutorials. If you rather contact us directly please feel free to either email us or tweet us at @DeerLab.